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Aamhi - Marathi ( Marathi Aamchi Maayboli) Previous Topic | Next Topic | Topics The Aamhi - Marathi ( Marathi Aamchi Maayboli) Network is not currently active and cannot accept new posts Customer Complaint Handling Views: 554 Jul 19, 2013 4:14 am Customer Complaint Handling # Milind Limaye Customer complaint handling is very crucial for organizational success. Many organizations go defensive when there is a customer complaint. It is impossible to have 'Zero' customer complaints as six sigma allows 3.4 defects per million instances. But it is considered as something impossible. We not only offend the customer by defending ourselves, we also stop our own improvement. We have planned 2 day workshop on the topic 'Customer Complaint Handling Process' Dates: 5 and 6 Aug 2013 Regards Milind Limaye 091 9011072580 limayemilind@gmail.com Pune, Maharashtra, India Private Reply to Milind Limaye Previous Topic | Next Topic | Topics Back to Aamhi - Marathi ( Marathi Aamchi Maayboli)

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